FAQ

Do I need to make an appointment?

No, our showroom is open for walk-in traffic. However, to ensure the fastest service, we recommend making an appointment. Click here to schedule an appointment.

Do you carry products in stock?

Yes, we carry a large variety of hardware in-stock. Please contact us if there is something specific you are looking for.

How long will it take to get my order? 

Many of our products can get to you in as quickly as 1-2 days. However, products that are custom made or configured can take several weeks. We will let you know the estimated lead time of what you are interested in.

Do you offer installation services?

We do not offer installation services but are happy to refer you to a reputable independent installer.

I heard you have a lot of hinges. Can you help me find what I need?

We sure do! We carry over 4,000 hinges, all of which can be found on our sister website, HardwareSource. If you need assistance with matching up a hinge, please contact our HardwareSource hinge experts or use our helpful Hinge Finder service.

GENERAL QUESTIONS

TRADE QUESTIONS

Do you offer trade discounts?

Absolutely!

How do I set up a resale account with you?

To set up a resale account, please email a copy of your resale license along with this completed form to team@sandiegohardware.com. We will then set up your account.

DOOR HARDWARE
QUESTIONS

Do you have door hardware in stock?

The door hardware we offer is available in many different design configurations. We offer some of the most popular styles in-stock, but we find most customers prefer to order to get sets customized for their home.

How much does your door hardware cost?

Our selection of door hardware includes products ranging from mid to ultra high-end. You can expect to pay at least $90 per knob or lever set and at least $250 for an entry set. Prices go up from there, increasing with quality, design options, country of manufacture, and other factors.

How should I prepare for my door hardware appointment?

If you are in a rush to get your door hardware, having your door handing and measurements ready beforehand can help to expedite the process. You can reference this form to see what information will be needed. If you are looking to purchase door hardware for your entire home, bringing a floorplan of your home is helpful, but not necessary.

I'm not comfortable handing and measuring my doors. Can you come to my house?

Job site visit are provided on a case-by-case basis. Please contact us to see if your project is eligible.

CABINET HARDWARE
QUESTIONS

Do you have cabinet hardware in stock?

Yes! We have the largest inventory in Southern California with over 2,000 selections in-stock.

Do you have replacement hardware for furniture?

We do not carry reproduction or replacement furniture hardware. If you are looking to match existing furniture hardware, we highly recommend reaching out to the furniture manufacturer if possible. Furniture manufacturers typically have their hardware custom made, meaning finding replacements elsewhere can be nearly impossible. 

How much does your cabinet hardware cost?

We offer a variety of cabinet hardware ranging from mid to ultra high-end. Typically, you can expect to pay at least $7 for a cabinet knob and $12 for a 5" pull, with prices increasing with quality, size, country of manufacture, and more.

How should I prepare for my cabinet hardware appointment?

Cabinetry plans are very helpful to bring along if you have them. If not, photos of the cabinetry you need hardware for are great. Additionally, if you have a sample of your cabinetry to bring with you, it is enormously helpful in visualizing different hardware options in your space.

I'm having a difficult time finding hardware to fit my screw hole spacing (aka center to center). Do you have anything to fit?

The vast majority of our cabinet hardware falls in line with the standard metric and imperial sizing for cabinet hardware. If your hardware is something different, we do have a few options with adjustable legs that can be adjusted to fit various spacings.